During recent years, TBA has been involved in several training programs for major terminal operators worldwide. Training is one of our consultancy services that has proven to be of high added value to our customers. The goal is to share our knowledge on terminal business strategies through customized training programs, lectures and courses.
Even the best TOS can not control a terminal without well trained operators. TBA uses CONTROLS as a Training Tool. This enables the user to interact with a “virtual terminal” by means of emulation; this allows the user to learn and apply concepts in an interactive manner that replicates a real life training in a controlled environment. This type of training is not only more practical in terms of time consumption, as experiments can be run faster than real time, but it also allows a more effective planning of training programs.
Instructors are able to set scenarios and events with specific desired learning objectives beforehand such as:
- Improve the capabilities of the vessel planners.
- Learn how to maximize the use of Autostow
- Learn the impact of yard parameters, allocation filters and expert decking (ED)
- Learn the impact of parameter settings in Equipment Control (EC)
- Real-time Deployment of yard equipment / horizontal transportation equipment
- Reduce the number of units being used / idle time
- Reduce external truck turn-around time
The high-value of this type of training is aimed at operational level operators, particularly:
- Vessel planners
- Yard planners
- Equipment dispatchers
Figure: Training Flow
Terminal Management Game
As part of our training programs, TBA has developed a Terminal Management Game for a major terminal operator. The training is intended for middle to high management professionals.
The goal of the game is for trainees to learn how to manage a terminal through a practical application of their knowledge of operational strategies, human resource management, finance and business administration.
The process involves the management of a simulated terminal and the creation of business plans for several years. The proposals made by participants are evaluated and applied to the terminal setting and their actions are simulated against competitor ports, taking into account demand, labour costs, fuel prices, etc. Finally, output is generated that reflects the achieved performance as a result of their actions.
Each training lasts several days. On each day, a team meeting for the development of the business plan takes place, as well as a board meeting for the presentation/analysis of the business plan. Participants receive reports of the annual performance such as P&L statements, terminal KPIs and an economic overview that reflects market share, and their competitive position in terms of tariffs, reliability and service level. Aside from their development plans, participants also have to deal with additional scenarios that may be introduced such as labour issues, market changes in fuel prices, customer requests, fierce competition, among many others.
This type of training offers constant feedback to the trainees, keeping them motivated throughout the process as they try to prove their competitive edge against other participants, which is also expected from them in reality.
Professional Development Courses
As a leading consultancy firm in the container terminal industry; TBA has been conducting a series of courses on different business and operational topics, sharing our knowledge from years of experience as a value added tool for professionals to enable best practices in their workplace.